no recommendations

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- Nixdorux a dit :...
- Utilisateur
- 1 déc. 2011, 8h36m
no recommendations

I have any recommendation, no possibility of having proposals since a track. I have only bio of artists :(

[quote][b][user]Nixdorux[/user][/b] a dit : I have any recommendation, no possibility of having proposals since a track. I have only bio of artists :([/quote]

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- Fullmettall a dit :...
- Abonné
- 1 déc. 2011, 9h38m
4 me is ok.. working well

[quote][b][user]Fullmettall[/user][/b] a dit : 4 me is ok.. working well [URL=http://imageshack.us/photo/my-images/94/lastok.png/][IMG]http://img94.imageshack.us/img94/605/lastok.png[/IMG][/URL] [/quote]

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- mrsheret a dit :...
- Alumni
- 1 déc. 2011, 9h46m
Nixdorux, are you still having problems with it?

[quote][b][user]mrsheret[/user][/b] a dit : Nixdorux, are you still having problems with it?[/quote]

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- Nixdorux a dit :...
- Utilisateur
- 1 déc. 2011, 11h27m
Hello, thanks for your attention.

Yes, It is always similar. I am not renewed my subscription for the moment and I am in Switzerland.

[quote][b][user]Nixdorux[/user][/b] a dit : Hello, thanks for your attention. Yes, It is always similar. I am not renewed my subscription for the moment and I am in Switzerland.[/quote]

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- mrsheret a dit :...
- Alumni
- 1 déc. 2011, 11h41m
The app should work for anyone, subscriber or not.

I've just spoken to the developers working on it, and they've seen a few rare instances of that happening - they're currently investigating a fix and will hopefully have something for it very soon.

In the meantime the best advice is to log out and quit the app, then start again.

[quote][b][user]mrsheret[/user][/b] a dit : The app should work for anyone, subscriber or not. I've just spoken to the developers working on it, and they've seen a few rare instances of that happening - they're currently investigating a fix and will hopefully have something for it very soon. In the meantime the best advice is to log out and quit the app, then start again.[/quote]

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- mimerker a dit :...
- Utilisateur
- 1 déc. 2011, 18h32m
i've got the exakt same problem - log out, log in of both spotify and last.fm app didn't work. removing and re-adding didn't work either... the only part working is "now playing" :/

[quote][b][user]mimerker[/user][/b] a dit : i've got the exakt same problem - log out, log in of both spotify and last.fm app didn't work. removing and re-adding didn't work either... the only part working is "now playing" :/[/quote]

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- staybeautiful a dit :...
- Utilisateur
- 1 déc. 2011, 19h51m
same here. not so rare, it seems.

[quote][b][user]staybeautiful[/user][/b] a dit : same here. not so rare, it seems.[/quote]

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- Sheugel a dit :...
- Abonné
- 1 déc. 2011, 20h16m
Not working for me either.
No recommandations, no recent tracks, no covers in albums...
Pretty sad app here, not much social.

[quote][b][user]Sheugel[/user][/b] a dit : Not working for me either. No recommandations, no recent tracks, no covers in albums... Pretty sad app here, not much social.[/quote]

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- Afuera a dit :...
- Utilisateur
- 1 déc. 2011, 20h49m
same problem here... no recommendations

Just because a rose died on the vine, doesn't mean it lied to you when it was in bloom ...

[quote][b][user]Afuera[/user][/b] a dit : same problem here... no recommendations[/quote]

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- SatyBoY a dit :...
- Utilisateur
- 1 déc. 2011, 20h50m
Error Code 8

Hello,

I tried at some tracks to get recommendations, unfortunately it didn't worked. Some of the tracks were usual tracks some less known.
Received error code: 8 with the message : " It looks like it didn't worked, it should be OK if you try again"
Pressed Retry button few times, same error.
Additional error: "Sorry, we couldn't load tracks familiar to "Song Name"

-Restarted Spotify
-Uninstalled / Reinstalled App
-Disabled Firewall
-Logged out and back in to Last.fm
-Rebooted PC
-Tryied more than 10 songs, different genre

No solution yet.

-Information provided for improvement

Thanks and keep up good work!

Best Regards!

Edit 1: Account created on UK, located in Romania - on Romania not working , Error 8

Edit 2: Connected on work UK VPN - worked, Recommendations work.

As I can see this and other countries are not supported by Last.fm, so no development issue or bug, only agreements with countries.

For me issue solved.

[quote][b][user]SatyBoY[/user][/b] a dit : Hello, I tried at some tracks to get recommendations, unfortunately it didn't worked. Some of the tracks were usual tracks some less known. Received error code: 8 with the message : " It looks like it didn't worked, it should be OK if you try again" Pressed Retry button few times, same error. Additional error: "Sorry, we couldn't load tracks familiar to "Song Name" -Restarted Spotify -Uninstalled / Reinstalled App -Disabled Firewall -Logged out and back in to Last.fm -Rebooted PC -Tryied more than 10 songs, different genre No solution yet. -Information provided for improvement Thanks and keep up good work! Best Regards! Edit 1: Account created on UK, located in Romania - on Romania not working , Error 8 Edit 2: Connected on work UK VPN - worked, Recommendations work. As I can see this and other countries are not supported by Last.fm, so no development issue or bug, only agreements with countries. For me issue solved.[/quote]
Modifié par SatyBoY le 2 déc. 2011, 21h31m

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- polr a dit :...
- Utilisateur
- 1 déc. 2011, 23h25m
Same problem.. tried everything.

[quote][b][user]polr[/user][/b] a dit : Same problem.. tried everything.[/quote]

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- octavdruta a dit :...
- Utilisateur
- 2 déc. 2011, 2h18m
Same problem here.

[quote][b][user]octavdruta[/user][/b] a dit : Same problem here. [/quote]

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- Couldtryharder a dit :...
- Équipe Last.fm
- 2 déc. 2011, 10h36m
Hello everyone, when you're reporting this issue, it would be really helpful if you could tell us what country you're in, and what language your Spotify client is using (you can see that in Spotify preferences).

Thanks!

[quote][b][user]Couldtryharder[/user][/b] a dit : Hello everyone, when you're reporting this issue, it would be really helpful if you could tell us what country you're in, and what language your Spotify client is using (you can see that in Spotify preferences). Thanks![/quote]

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- thegass a dit :...
- Utilisateur
- 2 déc. 2011, 10h59m
same problem here

country: austria
language: english (autodetected from english osx lion)

[quote][b][user]thegass[/user][/b] a dit : same problem here country: austria language: english (autodetected from english osx lion)[/quote]

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- mbuchetics a dit :...
- Utilisateur
- 2 déc. 2011, 11h22m
country: austria
language: english

[quote][b][user]mbuchetics[/user][/b] a dit : country: austria language: english[/quote]

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- mimerker a dit :...
- Utilisateur
- 2 déc. 2011, 11h25m
country: germany (us spotify acc)
language: german

[quote][b][user]mimerker[/user][/b] a dit : country: germany (us spotify acc) language: german[/quote]

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- Knapster01 a dit :...
- Équipe Last.fm
- 2 déc. 2011, 11h27m
The beta version of the app does not have catalogue information for several countries including Austria, Belgium, Estonia, Finland, Germany, Greece, Italy, Poland, Portugal, and Romania, or if you are using Spotify in a country where it is not natively supported (e.g. Canada).

As such you won't see recommendations based on a locally available catalogue because we don't have the data yet.

We're working on resolving this with Spotify, thanks for your patience in the meantime.

Edit: I'm currently trying to clarify exactly which countries are affected by this.

[quote][b][user]Knapster01[/user][/b] a dit : The beta version of the app does not have catalogue information for several countries including Austria, Belgium, Estonia, Finland, Germany, Greece, Italy, Poland, Portugal, and Romania, or if you are using Spotify in a country where it is not natively supported (e.g. Canada). As such you won't see recommendations based on a locally available catalogue because we don't have the data yet. We're working on resolving this with Spotify, thanks for your patience in the meantime. [b]Edit: I'm currently trying to clarify exactly which countries are affected by this.[/b][/quote]
Modifié par Knapster01 le 2 déc. 2011, 17h30m

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- mbuchetics a dit :...
- Utilisateur
- 2 déc. 2011, 13h51m
Spotify does have a free version in Austria though, it launched 2 weeks ago: http://www.techradar.com/news/internet/spotify-launches-in-austria-1041183

[quote][b][user]mbuchetics[/user][/b] a dit : Spotify does have a free version in Austria though, it launched 2 weeks ago: http://www.techradar.com/news/internet/spotify-launches-in-austria-1041183[/quote]

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- thegass a dit :...
- Utilisateur
- 2 déc. 2011, 13h52m
spotify has a free version in austria. last.fm is the company without a free version in austria.

[quote][b][user]thegass[/user][/b] a dit : spotify has a free version in austria. last.fm is the company without a free version in austria.[/quote]

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- Knapster01 a dit :...
- Équipe Last.fm
- 2 déc. 2011, 14h01m
My apologies, same issue though in that we don't have catalogue info yet.

[quote][b][user]Knapster01[/user][/b] a dit : My apologies, same issue though in that we don't have catalogue info yet.[/quote]

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- Sheugel a dit :...
- Abonné
- 2 déc. 2011, 14h36m
Knapster01 said:
The beta version of the app does not have catalogue information for countries where Spotify does not have a free version (Belgium, Estonia, Germany, Greece, Italy, Poland, Portugal, Romania and Switzerland), or if you are using Spotify in a country where it is not natively supported (e.g. Canada).
Hi, I don't know where you got your information, but it's incredibly wrong. There's a free and paid version in Belgium and Switzerland and nothing in the other countries mentioned: Spotify Wiki
Please, keep updated as Spotify is constantly adding new countries. Don't leave your users on the edge of the road.
Thanks

[quote][b][user]Sheugel[/user][/b] a dit : [quote][b][user]Knapster01[/user][/b] said: The beta version of the app does not have catalogue information for countries where Spotify does not have a free version (Belgium, Estonia, Germany, Greece, Italy, Poland, Portugal, Romania and Switzerland), or if you are using Spotify in a country where it is not natively supported (e.g. Canada).[quote] Hi, I don't know where you got your information, but it's incredibly wrong. There's a free and paid version in Belgium and Switzerland and nothing in the other countries mentioned: [url=http://en.wikipedia.org/wiki/Spotify]Spotify Wiki[/url] Please, keep updated as Spotify is constantly adding new countries. Don't leave your users on the edge of the road. Thanks[/quote]

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- arcania a dit :...
- Abonné
- 2 déc. 2011, 16h21m
i do have the same issue,
country: USA

[quote][b][user]arcania[/user][/b] a dit : i do have the same issue, country: USA[/quote]

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- lemonjellyfan a dit :...
- Utilisateur
- 2 déc. 2011, 17h20m
Also here

Got the same problem: no recommendations, even though my Last.fm profile is showing (profile pic + number of scrobbles). Tried logging out in Last.fm app and re-login and removing/re-adding app, didn't help. Now Playing artist info shows correctly.

Location: currently in Germany, but Spotify account is from Finland
Spotify Premium

[quote][b][user]lemonjellyfan[/user][/b] a dit : Got the same problem: no recommendations, even though my Last.fm profile is showing (profile pic + number of scrobbles). Tried logging out in Last.fm app and re-login and removing/re-adding app, didn't help. Now Playing artist info shows correctly. Location: currently in Germany, but Spotify account is from Finland Spotify Premium[/quote]

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- SatyBoY a dit :...
- Utilisateur
- 2 déc. 2011, 18h41m
Hello,

As add to previous comment:
Account created on UK, located in Romania

[quote][b][user]SatyBoY[/user][/b] a dit : Hello, As add to previous comment: Account created on UK, located in Romania [/quote]

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- Sheugel a dit :...
- Abonné
- 2 déc. 2011, 19h16m
With an American VPN, it works...
Come on, really!?

[quote][b][user]Sheugel[/user][/b] a dit : With an American VPN, it works... Come on, really!?[/quote]

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