Forum » Web Site Support

Event Radio not working properly

  • Event Radio not working properly

    I'm a subscriber but when I attempt to play the event radio for this event it will fail to load several times in both the desktop app (windows 7) and the webpage. In the app it gives an unknown error. On the webpage it just sits at buffering forever. On occasion it will load and play a few songs before the same behaviour happens again. In the app the balloon tool tip actually shows a song name before going to unknown error so I think there are several songs in the playlist that are corrupt or not there or similar but that is just a guess. Other radio stations seem to work ok.

  • We can't replicate this issue, are you still having problems?

  • It appears to have been ok the last couple of days. Thanks!

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